Training

Training is a core expertise at Banyan Global. Our staff has experience assessing needs; developing and testing curriculum; and organizing and delivering training programs, including training of trainers. We take a participatory approach to adult education.

Business Planning for Health Care Providers

Location: Lusaka, Zambia
Dates: April 2009–Ongoing
Language: English

On behalf of the United States Agency for International Development’s Banking on Health project, Banyan Global created and delivered this two-day training workshop for private health providers in Zambia. Banyan Global is now delivering it to providers through the Strengthening Health Outcomes through the Private Sector (SHOPS) project. The workshop covers business planning for health care providers and is a follow-on course to Improving the Financial Health of a Medical Practice.

Improving the Financial Health of a Medical Practice

Location: Lusaka, Zambia
Dates: September 2007–Ongoing
Language: English

On behalf of the United States Agency for International Development’s Banking on Health project, Banyan Global created and delivered this three-day training workshop for private health providers in Zambia. Banyan Global is now delivering it to providers through the Strengthening Health Outcomes through the Private Sector (SHOPS) project. The workshop covers financial management, service mix and pricing, break-even analysis, business planning and goal setting, and access to finance.

Improving the Financial Health of a Medical Practice

Locations: Lagos, Abuja, and Kano, Nigeria
Dates: August 2007–September 2009
Language: English

On behalf of USAID's Private Sector Partnerships–One project, Banyan Global created and is delivering a three-day training workshop for private health providers in Nigeria. The workshop covers financial management, service mix and pricing, break-even analysis, business planning and goal setting, and access to finance.

Loan Officer Trainings: Lending to the Private Health Sector

Location: Addis Ababa, Ethiopia
Date: July 2009
Language: English

On behalf of the United States Agency for International Development’s Banking on Health project, Banyan Global conducted four two-day trainings for loan officers of two commercial banks in Ethiopia. The trainings presented the findings of market research on the private health sector and discussed marketing strategies, opportunities, and risks in the sector, as well as cash-flow lending techniques for the private health sector.

Training of Trainers: Establishing Community Midwife Practices

Location: Islamabad, Pakistan
Dates: April 30–May 5 and July 20–25, 2009
Language: English and Urdu

Banyan Global facilitated training-of-trainers sessions for midwives, midwife tutors, doctors, and business-development advisors to roll out a foundational course in how to start and operate a private birthing station, entitled Establishing Community Midwives in the Community. The training included modules on entrepreneurship, making connections in the community and marketing, record keeping, stock control, business registration, banking, quality service, savings, and planning for the future. Through this training of trainers more than 900 community midwives will receive instruction.

Bank Management Workshop: Lending to the Private Health Sector

Location: Addis Ababa, Ethiopia
Dates: May–June 2009
Language: English

On behalf of the United States Agency for International Development’s Banking on Health project, Banyan Global conducted a series of half-day workshops for four commercial banks in Ethiopia. The workshops presented the findings of market research on the private health sector and discussed market strategies, opportunities, and risks in the sector, as well as the loan-product needs of private-health-sector businesses.

Training of Trainers: Starting, Managing, and Growing a Private Medical Practice

Location: Tblisi, Georgia
Date: May 25–30, 2009
Language: English and Georgian

Banyan Global facilitated a training-of-trainers session for business-development specialists to roll out a five-day course in basic business and financial management. The training covered modules on entrepreneurship, contracting, taxation, working with insurance companies, recording keeping, marketing, and planning. The newly trained trainers taught the course to 230 physicians running medical practices that were just privatized throughout Georgia.

Risk Management for Microfinance Institutions and Banks in Azerbaijan

Location: Baku, Azerbaijan
Dates: September 2008
Languages: English and Azeri

Lisa Tarantino, an associate with Banyan Global, worked with a team of consultants and the Azerbaijan Microfinance Association to deliver this training course, Tools and Techniques for Effective Financial Risk Management, to microfinance institutions and banks in Azerbaijan. The course, which Banyan Global offers commercially, focuses on how to measure, manage, and monitor foreign exchange, liquidity, and interest rate risks to improve sustainability and profitability and to meet the requirements of investors, commercial funders, and regulators. The course covers internal structures, testing techniques, limit setting, liability management, and funding structures so managers can better understand the relationship between risk management activities and managing risk itself. After taking the course, participants are able to assess their institution’s financial risk and employ proven risk-management techniques, tools, and resources.

Workshop: Technical Assistance to Maanaveeya Partners

Location: Hyderabad, India
Dates: August 21–23, 2008
Language: English

Banyan Global moderated a three-day workshop for Maanaveeya, a subsidiary of the Oikocredit social investment fund in India. The purpose of the workshop was to share updates about Maanaveeya's technical-assistance efforts, understand partners' needs, and help them to develop a strategy for addressing their institutional gaps. Thirty microfinance organizations from across India attended the workshop.

Marketing and Product Development Workshop for Lending to the Private Health Sector

Locations: Lagos and Abuja, Nigeria
Dates: August 2008, March 2008
Language: English

On behalf of USAID's Private Sector Partnerships–One project, Banyan Global conducted a half-day workshop for financial institutions in Nigeria. The workshop presented the findings of market research on the private health sector and discussed market strategies and product-development needs.

Training of Trainers: Financial Management for Owners of Private Medical Clinics—Using Financial Information to Make Business Decisions and Using Financial Data to Create Financial Statements

Location: Addis Ababa, Ethiopia
Dates: June 2–7, 2008
Language: English

As part of the USAID-funded Private Sector Program for Ethiopia project, this five-day training of trainers course was delivered to trainers from four business-training and consulting firms. The courses ultimately will be offered to 100 private-practice clinics participating in the USAID and government of Ethiopia-sponsored program to offer tuberculosis and HIV/AIDS testing and treatment through private clinics in Ethiopia. As these clinics begin to offer these services, the training Financial Management for Owners of Private Medical Clinics: Using Financial Information to Make Business Decisions and the one-day course Using Financial Data to Create Financial Statements for Bookkeepers will help the clinics to develop sustainable management of these services.

Planning for a Health Business

Location: Arua, Uganda
Date: June 2008
Language: English

As part of the USAID-funded Banking on Health project, Banyan Global conducted a half-day pilot training on cash-flow management and record keeping for private providers that attended a Banking on Health-sponsored trade fair.

Marketing and Product Development Workshop for Lending to the Private Health Sector

Location: Lusaka, Zambia
Date: November 2007
Language: English

On behalf of USAID's Banking on Health project, Banyan Global presented a half-day workshop to seven financial institutions in Zambia. The workshop presented the findings of Banking on Health's market research and discussed market strategies and product-development needs.

Tools and Techniques for Effective Financial Risk Management

Location: Baku, Azerbaijan
Date: October 2007
Languages: English and Azeri

Banyan Global delivered this practical course to 21 upper-level managers of banks and microfinance institutions in Azerbaijan. The course focused on practical skills and tools for risk management to identify, measure, limit, and monitor risks associated with interest rates, exchange rates, liquidity management, and deposits. Internal-audit requirements and human-resource requirements also were addressed. This training was delivered for the USAID-funded SME Support through Financial Sector Development project with the assistance of the Azerbaijan Microfinance Association.

Tools and Techniques for Effective Financial Risk Management

Location: Baku, Azerbaijan
Dates: September 23–26 (English) and September 29–October 2, 2007(Azeri)
Languages: English and Azeri

Banyan Global delivered two consecutive courses to upper-level managers of banks and microfinance institutions in Azerbaijan. The courses focused on practical skills and tools for risk management to identify, measure, limit, and monitor risks associated with interest rates, exchange rates, liquidity management, and deposits. Internal-audit requirements and human-resource requirements also were addressed. These trainings were delivered in partnership with the Azerbaijan Microfinance Association.

Training of Trainers: Basic and Advanced Business Management Training for Midwives

Location: The Philippines
Date: September 2007
Language: English and Tagalog

Banyan Global is partnering with the USAID PRISM Project to help local training providers deliver business management courses to midwives, as part of USAID's Banking on Health Project. The goal is to teach midwives how to manage a private business, access finance, and increase the quality of services to benefit both their patients and their businesses.

Capacity Building Workshop for Partners in the HIV/AIDS Partnership Project

Location: Harare Zimbabwe
Date: August 21–23, 2007

Taara Chandani, a senior program officer at Banyan Global, is helping to design and facilitate a capacity-building and compliance workshop for over 15 nongovernmental organization (NGO) partners involved in the United States Agency for International Development (USAID)-funded HIV/AIDS Partnership project in Zimbabwe. The partners provide HIV/AIDS testing and counseling services and behavior change communication (BCC) campaigns in regions across Zimbabwe.

Marketing to the Private Health Sector: Session with Financial Institutions

Location: Amman, Jordan
Date: June 21–22, 2007

As part of the United States Agency for International Development (USAID)-funded Banking on Health project, Banyan Global conducted information sessions for financial institutions on lending to the health sector. They provided bankers with data on growth trends in the sector, including profiles of different segments (such as pharmacists, doctors' clinics, and private hospitals).

Training of Trainers—Financial Management for Private–Sector Doctors, PSP Jordan

Location: Amman, Jordan
Date: June 17–20, 2007

Banyan Global facilitated a training-of-trainers session for Partners Jordan, a local training firm, to roll out financial-management training to women doctors, working with the United States Agency for International Development (USAID)-funded Private Sector Project for Women's Health. The training covered modules on financial reporting, business planning, marketing, pricing of services, and access to finance. Partners Jordan is rolling out the training to 85 doctors in different regions of Amman.

Loan Product Development and Marketing Workshops

Location: Bucharest, Timisuara, and Cluj, Romania
Date: February 13–21, 2007

On behalf of the USAID Banking on Health (BoH) project, Lisa Tarantino led workshops with three banks and two microfinance institutions in Romania on the development of loan products and marketing initiatives for Romania's small-scale health sector. Workshops were based on the results of market research conducted by BoH on financing needs of small health care providers and distributors for the benefit of financial institutions interested in deepening their exposure to the health sector.

Building Your Business Plan, Analyzing Your Financial Information, and Financing Your Investment

Location: Hotel Los Delfines de San Isidro, Sala Arion, Lima, Peru
Date: February 7–9, 2007
Time: 3:00–5:00 pm
Language: Spanish

Working as part of Banking on Health, Banyan Global conducted three training courses at the Sixteenth Congress of the Peruvian Society of OB/GYNs. The courses taught private sector OB/GYNs how to develop a business plan, analyze financial information as a prerequisite to developing financial statements, and finance an investment in their private practice.

Enhancing the Financial Health of the Health Care Practice

Location: Bucharest, Romania
Dates: October 3–7, 2006, Training-of-Trainers Course; October 12–14, 2006, Pilot Course
Language: Romanian

As part of USAID's Banking on Health Project, Banyan Global partnered with John Snow International, the Romanian National Institute for Health Research, and the Society for Education in Contraception and Sexuality to deliver training in financial management and planning to family doctors. This continuing education course is available to private practice practitioners in each region in Romania.

Expanding Your Business

Location: Colegio de Obstetras, Jr. Nemesio Raez, 135-El Tambo, Huancayo, Peru
Dates: September 22, 23, 29, 30 and October 14, 2006
Language: Spanish

As part of USAID's Banking on Health Project, Banyan Global partnered with PROPYME, of the Universidad del Pacifico, to deliver a series of training sessions for private practice midwives. The objective was to enhance midwives' financial-management skills and to provide them with information and expertise to grow their businesses. The course covered setting business goals, identifying financing needs, maintaining financial records, improving financial management, and applying for a loan.

Expanding Your Business

Location: Av. Salaverry 2030 Jesús María, Lima, Peru
Dates: September 8, 9, 15, 16 and October 7, 2006
Language: Spanish

Banyan Global partnered with PROPYME, of the Universidad del Pacifico, to deliver financial-management workshops for private practice midwives, as part of USAID's Banking on Health Project. The aim was to provide midwives with information and expertise to grow their businesses. Participants learned how to set business goals, identify financing needs, maintain financial records, improve financial management, and apply for a loan.

Lending to Health Care Businesses: The Myths and Realities of the Health Sector

Location: Huancayo, Peru
Dates: September 21–22, 2006
Time: 2:00–6:00 pm
Language: Spanish

As part of USAID's Banking on Health Project, Banyan Global trained microfinance institutions (MFIs) in Huancayo, Peru, in lending to the private health sector. This course provided bankers with market research on small-scale health providers in Peru. Attendees also learned the risks and opportunities of lending to the health sector, the five Cs of credit and the private health provider, and benchmarking.

Marketing Microinsurance to the Informal Sector

Location: Managua, Nicaragua
Dates: July 19–27, 2006
Language: Spanish

In Managua, Nicaragua, Banyan Global conducted training-of-trainer workshops, followed by three 5-hour courses for 38 loan officers and branch managers of Procredit, Findesa, and ACODEP, a trio of microfinance institutions (MFIs). The training series, part of USAID's Banking on Health Project, assisted MFIs that are participating in a pilot microinsurance project, in collaboration with Nicaragua's Social Security Institute (INSS). Topics covered a broad range of information about the health product, coverage, and eligibility; the process for subscribing new clients; and strategies for selling this product.

Strategies for Entering the Private Health Care Market

Location: Kampala, Uganda
Dates: June 19–29, 2006
Language: English

As part of USAID's Banking on Health Project, Banyan Global trained 47 loan officers and managers from three microfinance institutions (MFIs) in Uganda: Uganda Microfinance Limited, Post Bank, and FINCA/Uganda. The objective was to help MFIs in Uganda enter the private health care market. Workshops explored training techniques, market segmentation, market research methods, and the private health sector.

Lending to Health Care Businesses: The Myths and Realities of the Health Sector

Location: Av. Salaverry 2030 Jesús María, Lima, Peru
Date: May 31–June 1, 2006
Language: Spanish

As part of USAID's Banking on Health Project, Banyan Global partnered with PROPYME of the Universidad del Pacifico and Abt Associates' PRAES Project to train up to 21 financial institutions in Peru in health sector lending. This course provided bankers with market research on small-scale health providers in Peru. The course also covered the risks and opportunities of lending to the health sector, the 5 Cs of credit and the private health provider, and benchmarking.

Training of Trainers: Introduction to Microfinance in Conflict-Affected Communities

Location: Indonesia
Date: May 2006
Language: English

This course was by invitation only. The training equipped trainers to deliver the course themselves. Those interested in attending future sessions should contact Banyan Global at trainingcourse@banyanglobal.com.

Financing Your Future

Location: Av. Salaverry 2030 Jesús María, Lima, Peru
Dates: May 19–20, 2006
Language: Spanish

As part of USAID's Banking on Health Project, Banyan Global conducted a training-of-trainers workshop and partnered with PROPYME of the Universidad del Pacifico to deliver a training series for private practice midwives. The objective was to enhance the financial-management skills of private practice midwives and to provide them with information and expertise to grow their businesses. The course covered setting business goals, identifying financing needs, maintaining financial records, improving financial management, and applying for a loan.

Training of Trainers: Introduction to Microfinance in Conflict-Affected Communities

Location: Indonesia
Date: May 2006
Language: English

This course is by invitation only. Training is designed to equip trainers to deliver the course themselves. Interested candidates should e-mail a request to Banyan Global at trainingcourse@banyanglobal.com. Candidate selection is based on an application and interview process.

Cost Accounting under a Capitated System

Location: Managua, Nicaragua
Date: March 2006
Language: Spanish

Banyan Global worked with Abt Associates to train private providers contracting with the Nicaraguan Social Security Institute. We conducted this training as part of USAID's Banking on Health Project. Participants learned how to structure and implement a cost accounting methodology that allows providers to measure and control the actual costs of health service provision. The methodology is particularly important to providers seeking to maximize competitiveness and profitability under a capitated system, which controls health care costs by paying providers a fixed, negotiated price for service provision.

Training of Trainers: Microfinance Disaster Preparedness

Location: Medan, Indonesia
Date: February 2006
Languages: English and Bahasa Indonesia

Microfinance institutions (MFIs) learned how to develop systems and products to ensure that they and their clients have the capacity to cope with disasters. Participation was limited to MFIs and training institutions in Indonesia. Please e-mail Banyan Global at trainingcourse@banyanglobal.com, with any requests for further information.

Improving the Financial Health of Your NGO

Location: Bucharest, Romania
Date: January 20, 2006
Language: English

Banyan Global led a seminar for health sector NGOs from Bulgaria, Bosnia and Herzegovina, and Croatia on financial management and access to finance. The seminar provided guidance on strategic thinking and management for those organizations facing changes in donor funding. Topics included financial-management skills such as cash flow planning and efficiency analysis. In addition, participating NGOs received a framework for identifying sources of financing and diversifying their funding sources.

Microfinance in Conflict-Affected Communities

Location: Baranquilla, Colombia
Date: November 21–25, 2005
Language: Spanish

This course was for those interested in designing or implementing microfinance programs in conflict-affected areas. Course content helped participants

  • decide when microfinance is appropriate and how such programs should be implemented;
  • understand the main issues of implementing microfinance;
  • analyze the demand for microfinance;
  • design, implement, and manage a sustainable microfinance program;
  • provide the key elements to monitor and evaluate microfinance programs; and
  • identify and develop other livelihood programs.

Financing the Private Midwife Practice

Locations: Quezon City and Iloilo City, Philippines
Dates: August 20–22, 2005; August 27–29, 2005; and September 8–10, 2005
Language: English

As part of USAID's Banking on Health Project, Banyan Global conducted a training-of-trainers workshop and partnered with a Filipino firm to deliver a training series for private practice midwives. The objective was to enhance the financial-management skills of private practice midwives and to provide them with the information and expertise to grow their businesses. The course covered setting business goals, identifying financing needs, maintaining financial records, improving financial management, and applying for a loan.

Financing Your Future

Location: Managua, Nicaragua
Date: June 2005
Language: Spanish

Banyan Global trained private providers contracting with the Nicaraguan Social Security Institute (INSS). We conducted this program as part of USAID's Banking on Health Project. Participants learned how to prepare bankable business plans; conduct feasibility study analysis and cash flow projections for new investments; improve financial-management and analysis skills (financial reporting, benchmarking, and business management); understand mergers and acquisitions (process, negotiations, and valuation of a company); and apply for and manage credit.

Risk Management for Microfinance Institutions, Pakistan

Locations: Islamabad, Pakistan
Dates: May 30–June 2, 2005
Language: English

The Pakistan Microfinance Network (PMN) sponsored this course for the country's microfinance community. The training program established a framework for identifying financial risks and provided tools for measuring and managing them. It was oriented for CEOs and senior financial managers of microfinance institutions (MFIs). Those interested in attending future PMN training sessions should visit http://www.pmn.org.pk/link.php?goto=trainings2 and submit a request.

Financing the Health Care Business: The Case of the Private Midwife Clinic

Location: Manila, Philippines
Date: May 2005
Language: English

Banyan Global trained financial institutions in expanding their health sector portfolios, as part of USAID's Banking on Health Project. The course provided an introduction to the private health sector and covered such topics as understanding the midwife-clinic business model from a banker's perspective, credit analysis, cash flow-based lending, and loan structuring for a midwife clinic's financing needs.

Lending to Health Care Businesses: The Myths and Realities of the Health Sector

Location: Managua, Nicaragua
Date: April 2005
Language: Spanish

As part of USAID's Banking on Health Project, Banyan Global trained two banks in Nicaragua with a USAID health sector Development Credit Authority (DCA) guarantee. This course focused on lending to private health clinics, the Empresas Médicas Previsionales (EMPs) that are contracted-out through Nicaragua's social security system. Topics included understanding the health care market in Nicaragua; analyzing health care business models; understanding how different payment mechanisms, such as capitated plans, fee for service, and insurance plans, affect cash flow and profitability; analyzing the risks and opportunities of lending to an EMP; cash flow lending and financial analysis of an EMP; benchmarking; the importance of the site visit in the loan analysis process; and factors that determine loan terms.

Banyan Global Tools and Techniques for Effective Financial Risk Management

Global, Ongoing

Banyan Global introduces its latest course for microfinance institutions. The course is tailored to MFIs that are transforming into regulated, deposit-taking institutions or those that are growing and have more complex asset and liability structures. The course is appropriate for MFIs in stable and crisis political and economic environments. Banyan Global has been contracted for delivery of variations of this course in Pakistan, Tajikistan, Azerbaijan and the West Bank and Gaza. For more information, please email Banyan Global at contactus@banyanglobal.com
download pdf Risk Management
download pdf Crises Risk Management

Small and Medium Enterprise Lending

This course is designed for bank managers and loan officers interested in lending to small and medium enterprises (SMEs). It covers such topics as financial analysis of SMEs, the five Cs of credit, cash flow lending, information gathering and the importance of the site visit, loan structuring, the credit decision, loan monitoring, and workout. Banyan Global customizes this course according to each client and country context. Those interested in sponsoring the course should e-mail a request to trainingcourse@banyanglobal.com.